Proliant server will not accept new hard disks in RAID 1+0?
I have a HP ProLiant DL380 G5, I have two logical drives configured with RAID. I have one logical drive RAID 1+0 with two 72 gb 10k sas 1 port spare no 376597-001.
I had one hard disk fail and ordered a replacement. The configuration utility showed error and would not rebuild the RAID. I presumed a hard disk fault and ordered a replacement again. In the mean time I put the original failed disk back in the server and this started rebuilding. Currently shows ok status however in the log I can see hardware errors.
The new disk has come and I again have the same problem of not accepting the hard disk.
I have updated the P400 controller with the latest firmware 7.24 , but still no luck.
The only difference I can see is the original drive has firmware 0103 (same as the RAID drive) and the new one has HPD2.
Any advice would be appreciated.
Thanks in advance
Logs from server
ctrl all show config
Smart Array P400 in Slot 1 (sn: PAFGK0P9VWO0UQ)
array A (SAS, Unused Space: 0 MB)
logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode)
physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK)
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed
array B (SAS, Unused Space: 0 MB)
logicaldrive 2 (558.7 GB, RAID 5, OK)
physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 300 GB, OK)
physicaldrive 2I:1:3 (port 2I:box 1:bay 3, SAS, 300 GB, OK)
physicaldrive 2I:1:4 (port 2I:box 1:bay 4, SAS, 300 GB, OK)
ctrl all show config detail
Smart Array P400 in Slot 1
Bus Interface: PCI
Slot: 1
Serial Number: PAFGK0P9VWO0UQ
Cache Serial Number: PA82C0J9VWL8I7
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: E
Firmware Version: 7.24
Rebuild Priority: Medium
Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: True
Cache Status: OK
Cache Status Details: A cache error was detected. Run
more information.
Cache Ratio: 100% Read / 0% Write
Drive Write Cache: Disabled
Total Cache Size: 256 MB
Total Cache Memory Available: 208 MB
No-Battery Write Cache: Disabled
Battery/Capacitor Count: 0
SATA NCQ Supported: True
Array: A
Interface Type: SAS
Unused Space: 0 MB
Status: Failed Physical Drive
Array Type: Data
One of the drives on this array have failed or has
Logical Drive: 1
Size: 68.5 GB
Fault Tolerance: RAID 1
Heads: 255
Sectors Per Track: 32
Cylinders: 17594
Strip Size: 128 KB
Full Stripe Size: 128 KB
Status: Interim Recovery Mode
Caching: Enabled
Unique Identifier: 600508B10010503956574F305551
Disk Name: \\.\PhysicalDrive0
Mount Points: C:\ 68.5 GB
Logical Drive Label: A0100539PAFGK0P9VWO0UQ0E93
Mirror Group 0:
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, S
Mirror Group 1:
physicaldrive 2I:1:1 (port 2I:box 1:bay 1, S
Drive Type: Data
physicaldrive 2I:1:1
Port: 2I
Box: 1
Bay: 1
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 73.5 GB
Rotational Speed: 10000
Firmware Revision: 0103
Serial Number: B379P8C006RK
Model: HP DG072A9B7
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown
physicaldrive 2I:1:2
Port: 2I
Box: 1
Bay: 2
Status: Failed
Drive Type: Data Drive
Interface Type: SAS
Size: 72 GB
Rotational Speed: 15000
Firmware Revision: HPD9
Serial Number: D5A1PCA04SL01244
Model: HP EH0072FARUA
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown
Array: B
Interface Type: SAS
Unused Space: 0 MB
Status: OK
Array Type: Data
Logical Drive: 2
Size: 558.7 GB
Fault Tolerance: RAID 5
Heads: 255
Sectors Per Track: 32
Cylinders: 65535
Strip Size: 64 KB
Full Stripe Size: 128 KB
Status: OK
Caching: Enabled
Parity Initialization Status: Initialization Co
Unique Identifier: 600508B10010503956574F305551
Disk Name: \\.\PhysicalDrive1
Mount Points: E:\ 558.7 GB
Logical Drive Label: AF14FD12PAFGK0P9VWO0UQD007
Drive Type: Data
physicaldrive 1I:1:5
Port: 1I
Box: 1
Bay: 5
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE07QH300009923X1X3
Model: HP DG0300BALVP
Current Temperature (C): 32
Maximum Temperature (C): 45
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown
physicaldrive 2I:1:3
Port: 2I
Box: 1
Bay: 3
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE0AHVH00009924P8F3
Model: HP DG0300BALVP
Current Temperature (C): 34
Maximum Temperature (C): 47
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown
physicaldrive 2I:1:4
Port: 2I
Box: 1
Bay: 4
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE08NAK00009924KWD6
Model: HP DG0300BALVP
Current Temperature (C): 35
Maximum Temperature (C): 47
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown
Solution 1:
You may have a spare (replacement) drive whose size in sectors is slightly less than the original drive.
What operating system are you using? We can look at the hpacucli output to determine this for sure.
I will update this answer once we get more information.
Edit:
See my answer on: Smart Array P400i Physical Drive failed after being replaced for the tool download link for Windows 2008...
I'm specifically looking for the output of ctrl all show config.
Edit:
Now that I've seen your hpacucli output, you're in an incredibly rare situation.
logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode)
physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK)
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed
Your original 72GB drives were actually larger than 72GB. As you can see, your healthy disk is a 73.5GB disk. HP changes disk manufacturers during the product lifetime, keeping the same spare part numbers. In this case, the replacement sent to you is a true 72GB drive. The rebuild would definitely not work.
The only thing that can fix this one is an equal or larger-size physical drive. Simply send this output to HP and ask for a 146GB disk if you're under warranty. If you're not under warranty, just get a 146GB disk and it'll rebuild as a "68.5 GB" RAID-1 member.
Also, ask for a 10k RPM 146GB disk. Your old 72GB disk is a 10k RPM (which was discontinued in that capacity LONG ago). The HP replacement is a 15k RPM drive.