Ubuntu 17.10 keeps locking up and freezing. Mouse and Keyboard input doesn't work as image on screen is frozen. Help!
I got an Ultrabook 2 weeks ago, cleared out Windows 10 and installed Ubuntu 17.10. UI and system are great, but it keeps freezing on me, and I was forced to hold the power button to shut it down. I have tried the following fixes:
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Run:
sudo nano /etc/default/grub
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There is a line in that file that says:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
I replaced it with:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_idle.max_cstate=1"
Saved the file using CTRL+O.
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Updated GRUB:
sudo update-grub
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Restarted PC:
sudo reboot
I got this fix from another StackOverflow question: Ubuntu 15.10 and 16.04 keep freezing randomly
However it only worked for the first few days and then it started the freezing craze all over again.
Then, I tried to upgrade the kernel to the latest stable kernel, 4.13.10.
But the problem still persists. It locks up every so often and I am forced to shut it down. I have a Dell XPS 13 9360, and the day I got it, I removed Windows and installed Ubuntu 17.10.
Is there a certain fix for this?
I've had a similar issue to this where random freezing would occur with my mouse, this was after and upgrade from 16.04.
A lot of probing and research later, I found out it was linked to a problem with my display manager (gdm3) not being able to start Wayland. Using lightDM has fixed this issue for me.
Hope this helps
sudo dpkg-reconfigure lightdm