Windows won't install updates (Security Update for Microsoft Office 2013)

Solution 1:

This might help. Request from here the Hotfix, or download it for Office 2013 64 bit from here or for Office 2013 32 Bit from here.

I just installed the Office 2013 hotfix package and the problem with windows update went away. Everything was installed.

KB Article Number(s): 2768361
Language: All (Global)


The problem around this update was escalated to the proper team and new updates are being released to take care of this issue. You should try checking for updates in your computer now and try installing the updates available (don't forget to unhide the updates). This should help you resolve the issue.

Here is the blog post from the Microsoft Team.

Solution 2:

err 80242009 = WU_E_UH_BADHANDLERXML

C:\Users\André>err 80242009
# for hex 0x80242009 / decimal -2145116151
  WU_E_UH_BADHANDLERXML                                          wuerror.h
# An operation could not be completed because the
# handler-specific metadata is invalid.
# as an HRESULT: Severity: FAILURE (1), FACILITY_WINDOWSUPDATE (0x24), Code 0x2009
# for hex 0x2009 / decimal 8201
  ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY                          winerror.h
# The directory service evaluated group memberships locally.
# 2 matches found for "80242009"

this looks like an issue an the Update server side. Phone MS support for more details. This should be free of charge.