PS3 restore backup restores no data

My PS3's blu-ray drive died recently, so I performed a backup with the Backup Utility and sent my console in for repair.

About a week later I received a replacement PS3 from Sony and have attempted to restore using my backup. But, the backup utility has restored NO DATA!

I have tried logging in to PSN and attempting the restore again, but the end result is the same.

I'm aware that some data cannot be restored, especially since Sony has replaced my original PS3 with a refurbished one, but surely I should see something restored! What am I doing wrong?

Solution 1:

Rather than try to work out what happened or how to fix the restore process, I just started fresh with my new PS3.

I can't stress how useful the PSN+ cloud service is. Without it you can re-download your games, but not your saves. With it you have a nearly all-encompassing backup solution.

The PSN+ cloud service does not back up saved games from PS1, PS2 or minis though, so be sure and copy those from your old system to a USB device while you still can.