File sync error (AUTH_FAILED)
Recently I started getting a File sync error on all 3 of my PCs running Ubuntu One. One is running Ubuntu, the other 2 are running Windows 8. Looking at the list of clients on the web, none of them were there anymore.
I found this article:
Ubuntu One : Help : FAQs—What should I do if authentication fails? (AUTH_FAILED state)
On how to fix the issue for my Ubuntu PC and it worked perfectly. Now I am looking for a similar fix for Windows but haven't found one yet. I've tried un-installing Ubuntu One and re-installing it, but it must still be holding the keys somewhere because it never asked me to login again.
Does anyone know where I can clear these keys to get my files syncing on Windows again?
On Windows 8 you should be able to find the Ubuntu One token by using Windows Vault to manage credentials. This should be the same on Windows 7 as well.
On Windows XP, the registry editor must be used, and you have to remove the token under HKEY_CURRENT_USER\Software\Ubuntu One\Keyring\
.
On Ubuntu, you can open the Passwords and Keys
application from the dash, or from System Settings
, then find the Ubuntu One
token entry and delete it.
After, open the Ubuntu One control panel application again, and log in, and you should be connected again.