Why can't I hear voice chat in my headset?

Solution 1:

Try these steps this should let you balance the game and chat audio I had to do something similar with a pair of hypercloud headphones

1. Go into your settings menu

2. Then Devices

3. Audio devices

4. For the input and output devices select the wired headset

5. Go back to audio devices and select the "output to headphones" option

6. Make sure that option is set to "All Audio"

7. Go into your active game. You cannot adjust the correct settings from the settings menu.

8. Hold down the PS button on your controller until the options menu appears.

9. At the top of the options menu you should see an icon for the program you are running and a volume bar. Click that option

10. You should see a menu that allows you to adjust the game volume as well as chat volume. Simply adjust the game/chat balance per your preference.