How to reset / reinstall the networking on Windows 7
I've already followed the steps for reinstalling the TCP/IP protocol driver. The problem I am experiencing is probably pretty specific, but I am hoping there is a general solution to fix. It seems like I need to reinstall the entire networking subsystem. If I can't do that then I am probably reinstalling the whole operating system.
Here are my symptoms:
- VirtualBox cannot find any networking hardware - so I cannot setup a host adapter or bridged adapter. I uninstalled/reinstalled/repaired VirtualBox a few times, then realized it wasn't the problem.
- The network status icon in the system tray always shows disconnected (even though I am connected via wireless - and the internet works.)
- The Network Connections listing in Control Panel is empty (the place where the adapters should be listed.)
- Connections on the Network and Sharing Center is blank.
- Device manager lists my wireles networks adapter with the status "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
- Updating the driver for my networks adapter says "The best driver software for your device is already installed." even if I uninstall the drivers first.
- See update on Netmon below.
I was having some networking issues with VirtualBox after updating to the new version. I noticed I had LogMeIn Hamachi installed, which included a virtual adapter. I wasn't using it, so I uninstalled it. Then reinstalled VirtualBox. At this point the networking seemed worse. It was in the process of debugging that when I discovered the other symptoms.
When I researched the problems with VirtualBox everything I read said that doing a repair would fix it. I did a repair, I even uninstalled it and reinstalled it. Still the same behavior.
There used to be a lot of adapters listed in the Network Connections screen, not just the wireless adapter. I am connected right now though, so the network works, but Windows 7 is reporting that it does not.
Vital stats:
- I am running Windows 7 Ultimate 64-Bit.
- There is no 3rd party wireless software.
- I didn't notice anything in the event log.
Update: Another symptom is my "Network Connections" (Netmon) service, which "manages the network connections folder" tends to hang (max out one core) and not restart when I tell it to. I'm guessing that is the most telling symptom there.
Solution 1:
You want to use the "Change Adapter Settings" link then look at the properties of all of the physical adapters (connected and disconnected), you will also see the virtual adapters - don't change these unless you need to.
In each NIC you will see one or more line items for the virtual adapters. Enable or Disable as needed - for instance if you never use the wired NIC you can disable the virtual adapter for that device.
Solution 2:
Unexplainable loss of network connectivity, usually via wired and wireless (wifi) networking Windows 7 for some reason needs to be system restored to the last working configuration, I've seen this happen on several pc's - Dell and Lenovo. Once customers roll back the network starts working again, and from that point on works without difficulty. No network stack resets or driver updates resolved this.
Solution 3:
I assume there is a 3rd party wireless app/service running to control the wireless? (Would explain how you can still connect) reinstalling that may reset things. Also, I couldn't tell if you'd just removed the logmein adapter, or the whole thing, but if it was the former, i'd reinstall/uninstall that, just in case.
Solution 4:
Jim,
Assuming you have completed this stage of checks, but still - Have you checked windows services? Is everything running, that are supposed to?
I doubt if 3rd party connection software can be blamed, as the device drivers should still be visible.