Windows 7 walmart.com NET::ERR_CERT_AUTHORITY_INVALID

I have an interesting issue...when I type in walmart.com I get an error in Google Chrome that says: Your connection is not private, which is not unusual, except it's for walmart.com

The machine is using Windows 7, yes it's old, but I'm not having this issue on other machines with Windows 7

I have tried the site in an incognito window, the issue persists.

The site will load correctly, without errors or issues in Firefox

The site also fails in Microsoft Edge, but that makes sense because it's also a Chromium-based browser.

Since it shows just fine in Firefox, I know it's not a filtering problem. I also temporarily uninstalled my antivirus program to see if it was somehow preventing the site from loading.

This machine is Windows 7 64-bit SP1, what I was reading was that Chrome and Edge validate their sites using an SSL list provided by Windows, Firefox uses it's own list. So, my idea is that list needs to be updated or something within the registry/OS has to be tweaked in order for the site to come up correctly.

I have checked the date and time and that is correct. I have also gone into the settings of Google Chrome and allowed insecure content, although I am thinking this is more of an OS-related issue since this is the only machine I have giving me these problems and I have other machines running the same version of Windows that work without issue.

I have removed/reinstalled Chrome and restored it to it's defaults, but that doesn't seem to do anything.

This machine had Windows 7 reloaded from scratch a few weeks ago, I tried to see if there were any new Windows updates, but it says this machine is up to date.

I know Chrome by default supports a certain version of TLS and I'm thinking that might have something to do with that, but I don't see a setting in Chrome anywhere to change that.

Any ideas on how I can fix this?

This is what it looks like in Google Chrome, when I click Advanced > Proceed to www.walmart.com (unsafe)

Thanks,
Josh

Solution 1:

Thanks for the tips...I found a solution!

After I read @Steffen Ulrich comment, that got me thinking...can I just copy these certs from a working Windows 7 machine?

So, I started searching and ran across: https://ikriv.com/blog/?p=1981

I opened MMC on a working machine (one that opens Walmart successfully) and exported all my Trusted Root Certification Authorities Certificates as a .sst

Then, I opened MMC on the non-working machine (the one that had the error when I tried to open Walmart) and imported the .sst file I created

and bam! Just like that, the machine now loads Walmart successfully without any errors or issues.

Thanks for the help and suggestions! It's working!!

Hope this helps someone else!

Josh