javax.xml.bind.JAXBException: Class *** nor any of its super class is known to this context

I'm trying to pass a object via REST web service. Following are my classes explains the functionality that I need using some example codes.

Rest Web Service Class method

@POST
@Path("/find")
@Consumes(MediaType.APPLICATION_FORM_URLENCODED)
@Produces({MediaType.APPLICATION_JSON})
public Response getDepartments(){
    Response response = new Response();

    try {

        response.setCode(MessageCode.SUCCESS);
        response.setMessage("Department Names");
        Department dept = new Department("12", "Financial");
        response.setPayload(dept);

    } catch (Exception e) {
        response.setCode(MessageCode.ERROR);
        response.setMessage(e.getMessage());
        e.printStackTrace();
    }       
    return response;
}

Response Class

import java.io.Serializable;
import javax.xml.bind.annotation.XmlRootElement;

@XmlRootElement

public class Response implements Serializable{

    private static final long serialVersionUID = 1L;

    public enum MessageCode {
        SUCCESS, ERROR, UNKNOWN
    }

    private MessageCode code;
    private String message;
    private Object payload;

    public MessageCode getCode() {
        return code;
    }

    public void setCode(MessageCode code) {
        this.code = code;
    }

    public String getMessage() {
        return message;
    }

    public void setMessage(String message) {
        this.message = message;
    }

    public Object getPayload() {
        return payload;
    }

    public void setPayload(Object payload) {
        this.payload = payload;
    }
}

Department Class

@XmlRootElement
public class Department implements java.io.Serializable {


    private String deptNo;
    private String deptName;


    public Department() {
    }

    public Department(String deptNo, String deptName) {
        this.deptNo = deptNo;
        this.deptName = deptName;
    }

    public String getDeptNo() {
        return this.deptNo;
    }

    public void setDeptNo(String deptNo) {
        this.deptNo = deptNo;
    }

    public String getDeptName() {
        return this.deptName;
    }

    public void setDeptName(String deptName) {
        this.deptName = deptName;
    }

}

When I make a call to getDepartments method in the rest web service class it returns following exceptions. But If I change the type Object of the payload to Department in the Response class it returns the json response correctly. But since I need to use this Response class for different types of Classes I can't restring the payload to one class type. Can anyone please help me in this matter?

Stack Trace

Dec 27, 2012 9:34:18 PM com.sun.jersey.spi.container.ContainerResponse logException
SEVERE: Mapped exception to response: 500 (Internal Server Error)
javax.ws.rs.WebApplicationException: javax.xml.bind.MarshalException
 - with linked exception:
[javax.xml.bind.JAXBException: class Department nor any of its super class is known to this context.]
    at com.sun.jersey.core.provider.jaxb.AbstractRootElementProvider.writeTo(AbstractRootElementProvider.java:159)
    at com.sun.jersey.spi.container.ContainerResponse.write(ContainerResponse.java:306)
    at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1437)
    at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)
    at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)
    at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
    at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
    at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:699)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:401)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:945)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
    at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)
Caused by: javax.xml.bind.MarshalException
 - with linked exception:
[javax.xml.bind.JAXBException: class Department nor any of its super class is known to this context.]
    at com.sun.xml.bind.v2.runtime.MarshallerImpl.write(MarshallerImpl.java:323)
    at com.sun.xml.bind.v2.runtime.MarshallerImpl.marshal(MarshallerImpl.java:177)
    at com.sun.jersey.json.impl.BaseJSONMarshaller.marshallToJSON(BaseJSONMarshaller.java:103)
    at com.sun.jersey.json.impl.provider.entity.JSONRootElementProvider.writeTo(JSONRootElementProvider.java:136)
    at com.sun.jersey.core.provider.jaxb.AbstractRootElementProvider.writeTo(AbstractRootElementProvider.java:157)
    ... 23 more
Caused by: javax.xml.bind.JAXBException: class Department nor any of its super class is known to this context.
    at com.sun.xml.bind.v2.runtime.XMLSerializer.reportError(XMLSerializer.java:250)
    at com.sun.xml.bind.v2.runtime.XMLSerializer.reportError(XMLSerializer.java:265)
    at com.sun.xml.bind.v2.runtime.XMLSerializer.childAsXsiType(XMLSerializer.java:657)
    at com.sun.xml.bind.v2.runtime.property.SingleElementNodeProperty.serializeBody(SingleElementNodeProperty.java:156)
    at com.sun.xml.bind.v2.runtime.ClassBeanInfoImpl.serializeBody(ClassBeanInfoImpl.java:344)
    at com.sun.xml.bind.v2.runtime.XMLSerializer.childAsSoleContent(XMLSerializer.java:597)
    at com.sun.xml.bind.v2.runtime.ClassBeanInfoImpl.serializeRoot(ClassBeanInfoImpl.java:328)
    at com.sun.xml.bind.v2.runtime.XMLSerializer.childAsRoot(XMLSerializer.java:498)
    at com.sun.xml.bind.v2.runtime.MarshallerImpl.write(MarshallerImpl.java:320)
    ... 27 more
Caused by: javax.xml.bind.JAXBException: class Department nor any of its super class is known to this context.
    at com.sun.xml.bind.v2.runtime.JAXBContextImpl.getBeanInfo(JAXBContextImpl.java:611)
    at com.sun.xml.bind.v2.runtime.XMLSerializer.childAsXsiType(XMLSerializer.java:652)
    ... 33 more

JAX-RS implementations automatically support marshalling/unmarshalling of classes based on discoverable JAXB annotations, but because your payload is declared as Object, I think the created JAXBContext misses the Department class and when it's time to marshall it it doesn't know how.

A quick and dirty fix would be to add a XmlSeeAlso annotation to your response class:

@XmlRootElement
@XmlSeeAlso({Department.class})
public class Response implements Serializable {
  ....

or something a little more complicated would be "to enrich" the JAXB context for the Response class by using a ContextResolver:

import javax.ws.rs.Produces;
import javax.ws.rs.core.MediaType;
import javax.ws.rs.ext.ContextResolver;
import javax.ws.rs.ext.Provider;
import javax.xml.bind.JAXBContext;
import javax.xml.bind.JAXBException;

@Provider
@Produces({ MediaType.APPLICATION_JSON, MediaType.APPLICATION_XML })
public class ResponseResolver implements ContextResolver<JAXBContext> {
    private JAXBContext ctx;

    public ResponseResolver() {
        try {
            this.ctx = JAXBContext.newInstance(

                        Response.class, 
                        Department.class

                    );
        } catch (JAXBException ex) {
            throw new RuntimeException(ex);
        }
    }

    public JAXBContext getContext(Class<?> type) {
        return (type.equals(Response.class) ? ctx : null);
    }
}

I have the same problem and I solved it by adding package to explore to the Jaxb2marshaller. For spring will be define a bean like this:

@Bean
    public Jaxb2Marshaller marshaller() {
        Jaxb2Marshaller marshaller = new Jaxb2Marshaller();
        String[] packagesToScan= {"<packcge which contain the department class>"};
        marshaller.setPackagesToScan(packagesToScan);
        return marshaller;
    }

By this way if all your request and response classes are in the same package you do not need to specifically indicate the classes on the JAXBcontext