where can i download touch screen interface driver?
I have hp pavilion-360 laptop model 11-n010dx. the problem is touch screen stopped working and there is no any option available on control panel to enable and disable. I have checked on device manager to update driver if outdated or have any other issue but i cant find it. i have tried to download the driver from HP official website and still there is no driver for touch screen.
here is the link where i go to download the driver..
what can i do to solve this problem.
This is either a problem with the driver, or possibly with the screen hardware. I found a post on the HP forums addressing both: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HID-Compliant-Touch-Screen-Driver-Missing/td-p/6448367
Here's the basics:
- See if the touchscreen works in BIOS. You can enter BIOS by rebooting the computer and pressing F10 when it is booting. If the touchscreen works here, then it's a driver issue. Download and install/repair the display drivers and BIOS utilities from the support page for your computer.
- If the touchscreen does not work in BIOS, you have a hardware issue and will need to reach out to HP support. They should be able to replace the screen for you.