Windows 7 Backup not backing up custom library?

Have a look at KB979281, this should explain what's happening and how to resolve it.

This issue occurs if you back up a library that contains custom folders that are located under your user profile.

To resolve this issue, take one of the following actions:

  1. Move the library folder from the user profile path to a location outside the user profile path. For example, move the folder to the C:\MyLibraries folder.

  2. Exclude the library from the list of files that Windows Backup backs up. Then include the original location of the content in the library in the backup list.

  3. Move the library folder to a location other than the user profile folder. Then, add a link to the moved folder from the library. Make sure that the library is included in the backup.


I know this is a really old thread but, since it's just solved my problem, thought I'd update. I followed Solution 1 linked above. It was dead easy:

  • Create a folder in C:\ called MyLibraries
  • Locate problem library under your profile (or click Start to find it, as described)
  • Drag library to new MyLibraries folder.

That's it! I was all ready to reset my library link to the new location, but found Windows had already done it. Hurrah.


This thread discusses the problem : RC backup error 0x80070002.

An official Microsoft answer is included towards the end by "Sneha [MSFT]", but I would suggest reading the entire thread.

However, one of the participants has solved his problem by creating the named file, which is apparently a bad profile name that was defined in some unknown way. So better check if this file does exist on your computer.