How to set up Exchange ActiveSync + iPhone?

If you inherited an already configured server which is running Exchange Server 2003: where would you locate the settings on the server that you would need to configure Exchange on iPhone 2.0?


Solution 1:

There is a nice video podcast which explains in detail what steps you have to follow on your server and the iPhone in order to allow Exchange access.

IT Idiots - Episode 69: Exchange, ActiveSync and the iPhone

The iPhone is out and it now has a place in the corporate world. In this episode we discuss the Exchange ActiveSync features such as the new autodiscover, remote wipe and enforceable security policies and then take you step by step through the configuration of Exchange 2007, DNS and the iPhone itself. Oh yeah and this feature is provided out of the box, no BlackBerry licenses required!

Then, read Apple's PDF document which also explains the details on how to configure your Exchange server for the iPhone:

iPhone and Microsoft Exchange Server (PDF)

iPhone 2.0 software communicates directly with your Microsoft Exchange Server via Microsoft Exchange ActiveSync, giving users push email, contacts, and calendar. Exchange ActiveSync maintains a connection between Exchange Server and iPhone so when a new email message or meeting invitation arrives, iPhone is instantly updated.

If your company currently supports Exchange ActiveSync on Exchange Server 2003 or 2007, you already have the necessary services in place to support iPhone 2.0 software—no additional configuration is required. If you have Exchange Server but your company is new to Exchange ActiveSync, review the following steps to enable Exchange ActiveSync.

Solution 2:

To setup an Exchange account on iPhone, all you need to know is:

  • Server name (FQDN)
  • Domain\Username
  • Password

The iPhone (or any other ActiveSynch capable device) doesn't care about anything else.

Solution 3:

Exchange ActiveSync is on by default in Exchange 2003 and later, although there may be things that you need to set up to get EAS access through your firewall.

Apple's so-called Enterprise Integration web page has two docs that may help: this one covers the setup steps required for Exchange 2003, and this one covers what the iPhone user has to do.