InvalidConfigException: Can't load class for name 'HFTransformersNLP'. in rasa

This error could be due to the Rasa version you're using (output of rasa --version). In the current versions (>2.1), HFTransformersNLP and LanguageModelTokenizer are deprecated. Using a BERT model can be achieved with any tokenizer and

pipeline:
  - name: LanguageModelFeaturizer
    model_name: "bert"
    model_weights: "rasa/LaBSE"

See the documentation for further details.