Is my new gTLD causing it to get filtered as spam?

I have a domain called "*******.international". I decided to go with the new gTLD because it fits the name of the company pretty well.

I have an automated emailer setup to send emails to our clients' emails and I've noticed that a few companies are actively rejecting the emails. When I look at the log, I read this:

Remote Server returned '<[*.*.*.*] #5.0.0 smtp; 5.1.0 - Unknown address error 554-'mailfrom without country or top level domain is administratively denied' (delivery attempts: 0)>'
X-IronPort-Anti-Spam-Filtered: true

Is this caused by using a gTLD? Is there anything I could do to allow these emails to go through?

Solution 1:

The answer is yes, you're being blocked because of your gTLD.

I sincerely doubt you'll ever escape the pain of getting your emails rejected from a gTLD of ".international". Playing a game of whack-a-mole with colleagues, clients, suppliers, and partners will get old very quickly. Until absolutely every spam filter is corrected by the developer to include .international as a valid .gTLD (and decides to trust it... see .biz), then you'll have rejections.

I would highly recommend that you switch your mailing domain to a .com, .net, or something similar. Feel free to accept email on .international, but sending anything either from that server (mail.company.international) or from an address ([email protected]) will just give you headaches for years.

Solution 2:

Yep. Congratulations, you are the first victim I learned about.

You can try to contact the host in question and inform them the world has changed, and new TLDs exist.