Is 'call screening' really 'filtering'?

When someone talks about 'call screening', that means they are looking at who is calling on the phone and only allowing certain calls through. They are 'filtering out' the unwanted calls, but I've never heard it referred to as 'call filtering'. I would likely never say 'call filtering', but why? Despite feeling awkward, could I say 'call filtering' and still be correct?

Sorry, I am not a linguist, etymologists, or English language enthusiast so I probably shouldn't even be posting here, but none of the other StackExchange communities seemed appropriate. If possible, please respond in 'little words' so that I can comprehend the answer. (And yes, English is my first language so I have no excuse for any grammatical sins in this question :) ).

Solution 1:

In addition to the interesting points already made, filter tends to be applied to collections, suspensions or other (usually non-human) groupings while screening tends to be applied to individuals, and in particular, to people.

• Examples of things that might be filtered: coffee, collections of frequencies, types of material in fish tanks.

• Examples of things that might be screened: passengers awaiting boarding, job applicants.

To my ear, filtering applies to the collection as a whole, while screening can apply to an individual, although typically in the context of that individual being one of many. For example, one doesn't take a single grain of coffee for filtering although one can speak of pulling aside an individual passenger for screening.

More to the point, though, is that applying the term filter to people in phrases such as "filter out the undesirables" tends to sound dehumanising.

At the time call screening was invented, "phones" were merely devices that mediated the communication between persons, and a phone call referred more to the person than the transmission. With rotary and early DTMF (push-button) phones, even the telephone number of the caller was not accessible to the recipient. If someone received a call, it would be more natural to wonder who it was than what number it was.

Caller-ID is said to have been prototyped in May 1976, and before that, it would have been normal to have secretaries (as opposed to devices) screen "calls" to busy bosses - whether the calls were by telephone or in person (someone 'calling by').

Taking all this together, at the time it would be more natural to think about screening each caller than filtering the list of incoming telephone numbers. Things are somewhat different today - it is more common now to think in terms of receiving unsolicited calls "from an unknown number" rather than "by an unknown person".

Solution 2:

Yes, in this context 'screening' and 'filtering' are synonyms.

However, whoever first (it could have been a number of people) referred to this activity as 'call screening' at least in North America. It could just as easily been 'call filtering' but the arbitrary choice was made and 'screening' is what is usually used instead of 'filtering'. And now 'filtering' sounds weird only because it is so uncommon.

The metaphor of 'screening' (or filtering) is much older than 'call screening' so really the habit was established earlier.

So in the end, you don't want to use 'filtering' not because it is logically wrong (it's not wrong) but because there is a more common way to say it.

Solution 3:

If we look at some meanings of "screen" from the OED:

**2.b. transitive. To block or shut off (wind, the sun, etc.) by interposing an obstruction; to act as or form a barrier preventing (wind, the sun, etc.) from passing through.

Note the use of "blocking" that is not really covered by "filter"

1657 T. Watson Christs Lovelines in Saints Delight 390 How lovely is Christ who can screene off the fire of Gods wrath from thee.

2005 Age (Melbourne) (Nexis) 19 Feb. (Gardening section) 6 Planting trees and shrubs in groups also reduces maintenance because each group forms a self-supporting thicket that screens the wind.

II. To sieve, filter; to evaluate, analyse. 9. a. transitive. To obtain, remove, or separate (something, esp. impurities or unwanted material) from a substance, mixture, etc.,

1613 R. Loder Farm Accts. (1936) 50 iiij b. of seedes skrined out of my mault I value at xijs. viijd.

2010 I. Alesina & E. Lupton Exploring Materials 82 In India, cotton saris are used to filter water by screening impurities.

In the mid-20th century these old, established, uses gave rise to

11.c. transitive. To investigate or evaluate the suitability or eligibility of (a person, esp. as one of a group) for a particular purpose; to examine or check for the presence of a desirable or undesirable element or attribute.

1942 Cedar Rapids (Iowa) Gaz. 16 Oct. 18/6 USES work applicants are being carefully ‘screened’ by test to determine their abilities.

1956 W. Graham Sleeping Partner x. 82 When you said you were bringing an assistant to Harwell, of course we had to have her [security] screened.

1990 M. J. Heale Amer. Anticommunism vii. 138 Federal employees were to be screened for ‘disloyalty’, a concept that was not clearly defined.

It is this final meaning that has given rise to "call-screening".

I'm sure it is a commercial ploy to give the idea of some sort of security check. It has overtones of the "intelligence community and the military" giving the user of "call screening" the security that they think they want: A nuance that "filter" lacks.

Solution 4:

'Filter' is used as an term in electronics for devices which only allow certain frequencies through, and there already are many such devices used processing calls. I suspect calling 'call screening' 'call filtering' would have have been ambiguous to the engineers, as it would be first understood as to do with applying filters to the audio content of the call not screening out certain calls.