Icinga Web no hosts/services showing up

After a fresh install of icinga 1.8 and icinga web I've added a few hosts/services and restarted the icinga service. Next I cleared the cache in icinga web through the web interface by clicking on admin at the top of the screen and clear cache. then reloaded the icinga-web interface and the newly added host/services were not displayed.

The icinga logs do not show any issues, I've also run /etc/init.d/icinga showerrors and no errors or warnings displayed.

I've searched everywhere for a solution and I've read all the documentation from icinga but haven't found any references to this issue anywhere.

Solution 1:

Please check the whether the web user has access to view the hosts/services that you've added. This can be set using the Icinga roles. For icinga2 have a look at /etc/icingaweb2/roles.ini. The link has more information.

For icinga classic web locate cgi.cgi inside icinga web root and add the new user to authorized_for_* directives wherever you want to allow the user access.