MacBook Pro / OS X Lion

5 years ago broke my laptop, finally got it repaired but, forgot all my passwords ! Tried to do a factory reset however, the macintosh hd is locked and I can’t find a way to unlock it. Anyone can help ?


Obviously, if there was a well-known way around passwords that you could just apply, then there would be little point in having them.

There are several different types of password:

Firmware Password
If you see a prompt almost immediately, then that's likely to be a firmware password.

User prompt
Normally, the OS loads and then asks for a username and password.

FileVault password
Sometimes, the OS asks for a password in order to access the encrypted disk.

There is also your AppleID name and password.

It sounds like you're talking about a disk encrypted with FileVault.

Most of these will involve contacting Apple to sort out. You will need proof of your ownership.

Do you have a backup that isn't encrypted? If so, then you can wipe the disk and restore the backup. That will work for a FileVault protected disk.