WeChat doesn't generate notification sounds on my iphone

I've been using the WeChat app which often fails to generate a notification sound when new messages are received. I've noticed that it's a common problem and switching off the battery saver mode doesn't necessarily solve it. Does anyone know how to fix this problem on iphone? I'm using iphone 7 iOS 12.1.4


Solution 1:

Make sure your ringer is on, as push notifications only sound if the ringer is on. To toggle the ringer, use your side switch.