Immediate crash during start up

Solution 1:

I should have answered this myself sooner. It took 2 or 3 weeks of email communication to get a fix, and of all the tests I was sent, there was one test that worked. The game is no longer in version 13.0 and I have not since gotten a crash, but this is what worked back then.

1. Open this file with a text editor, like notepad:

C:\Program Files (x86)\Steam\steamapps\common\BloonsTD6\BloonsTD6_Data\boot.config

2. Remove the text nolog=

3. At the bottom of the file, add the text force-d3d11-bltblt-mode=

4. Save the file, and launch the game.

After performing this procedure, I haven't had an issue since. Even after updating the game, there is no startup problem. Although, even after the updates, this file remained the same from when I modified it. I am not sure if this edit is continuing to enable me to run the game, but for when the crashes were a problem, this is what worked.

Solution 2:

Really there is no simple answer. Especially without any error code to go from or anything like that.

A game crash can be anything from a corrupted file, to your system not having the right drivers.

What can you do?

1. Their support should be the first stop. They made you do what usually is the first step, to start from a fresh install.
2. Go see if you have any driver updates to do. If you have any to do, do them.
3. If the game is not online, you might be able to, via steam, download an older version and play on that one. It's somewhere in the options of the game on steam, but can't look it up right now.
4. Really, as a last hurrah, I would try to see if it's on another store. Maybe their build on steam is bugged, and on another store, it's ok. Check the Windows store and epic games, or even the developper website.