iOS 12 tapping on notification to open app not working

I've been looking online and I haven't found any articles about changing this on the new iOS update. Ever since I updated, it has the cool new feature of grouping notifications.

My biggest issue is that I can't tap on an expanded notification to open that app. As in, if I get a text, I can't tap on it to open the messaging app to that text message. I have to either go open the app and then the text or use the mini-preview of the message, but this isn't an option for every app. I have continued to play with the notification settings and I can't find a solution for this. Does anybody have an idea?

Solution 1:

I was having this same issue but I gave it the old turn it off and then it in again trick and it seems to have fixed it! So if it is the same glitch I was having it might help you out!

Solution 2:

I had the same issue and then realized that after I’d reset my settings my Face ID wasn’t set up. After I set up Face ID, tap to open notifications started working again. Hopefully this helps.

Solution 3:

I found the same issue in iOS 12, but found that if you swipe right in the notification text message, it will give you the option to open the message app. If you swipe left, you are given three options; Manage / View / Clear. Clicking on view only let's you see the message that just came through and allows you to do a quick reply. But it doesn't open the message app. Hope this helps.