How can I refund a game purchased on the Nintendo Switch eShop?
A few minutes ago, I accidentally purchased a game on the Nintendo Switch eShop. I have not launched the game, so it still has 0 hours played.
How can I refund a digital game purchased on the Nintendo Switch eShop?
Solution 1:
Nintendo does not offer refunds for games or DLC purchased on the eShop:
Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
Situation:
Refund request for digital content purchased through a Nintendo Shop Channel. (For example, incorrect game or DLC was downloaded, content was purchased by accident, you didn't like the game.)
What to do:
- We are unable to provide refunds or exchanges for mistaken purchases.
- Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases.
Solution 2:
Nintendo does not offer refunds. However, customer support may. Good luck.