Why isn't the screenshot working?

When taking a screenshot, there is a gray image displayed.

Before upgrading to Ubuntu 13.04 the screenshot was working properly, however, after the upgrading process the screenshot wont work no more. I tried to verify which package was the problem from: gnome-screenshot, I unistalled it and installed back on my laptop, but it wont work anyways.


you can also try the handy ...

gnome-screenshot --interactive