Xbox One Wireless Controller turns off on Windows 10 PC

Previously the two Xbox One Wireless Controllers worked like charm on Windows 10. Now, as I try them, they stay on for 5 seconds and then turn off.

This is not a battery issue. Rebooting computer helps, and I can then again play without problems until I again disconnect one controller. After that, all the controllers get again disconnected after 5 seconds when being on.

The controllers work well if they are wired (USB) to the PC. I have updated the controller firmware to the latest.

I think this issue started after Windows 10 Anniversary Update. Any possible fixes for this? Thanks.

EDIT: I just reinstalled Windows 10 (Anniversary) and now the controllers always disconnect after 1-5 seconds. No matter if I reboot the computer. So I cannot play wireless anymore!

EDIT2: The same problem was also mentioned here: "Installing the Windows 10 Anniversary update caused our Xbox One pads to briefly sync with our PC's Xbox One wireless adapter, then automatically power down."


Solution 1:

I tried the other solutions but none of them solved the problem for me. However I think I found the culprit.

Do you use Steam? Because if I have Steam turned on I cannot turn the controller back on after it was turned off once. If I exit Steam and try to sync again, the controllers stay on. I've tried this more than once and it works.

After that I just start Steam again and I can use the controller without any problems.

UPDATE: I think I found the real issue here, it is Nvidia Wireless controller service. As I have disabled it I don't have problems with the controller anymore.

Solution 2:

I had the same issue. Here's how I resolved it:

  1. Uninstall your reciever driver
    • Device Manager, under Network Adapters. Right click it and Uninstall.
  2. Search google for "20.24.34.491" for X64 OS; "19.53.40.791" for X32 OS.
    • Google should find the driver on Softpedia.
  3. Unpack the file.
  4. Plug in your Wireless Adapter
  5. From Device Manager right click it and select Update driver software.
  6. Select to manually install from computer, then select the path.
  7. Now resync your adapter with your controller and it should work.

For the same drivers but downloads from MS's servers, go here: https://steamcommunity.com/discussions/forum/1/490123938430246727/