How do I turn AR mode off when the upper part of the screen is broken?

Solution 1:

You need zoom. During an encounter, zoom will move the AR setting down far enough for you to disable the option.


Android

Go to Settings > Accessibility > Magnification gestures. Set the switch to the on or off position. When magnification gestures are enabled, you can magnify, pan, and zoom in the following ways:

  • Zoom in or out by triple-tapping the screen. Then, while zoomed in, you can:

    • Drag two or more fingers to pan across the screen.
    • Pinch two or more fingers together or spread them apart to adjust the zoom level.

    • Note: If you enter or exit an app when zoomed in, you automatically zoom out. Simply triple-tap to zoom in again.

iPhone

Note: for iPhone 6 and above, using Reachability by double tapping the home button will bring down the screen adequately. You can find this setting under the interaction heading inside accessibility.

Tap Settings > General > Accessibility to find zoom

  • To turn on Zoom, use three fingers and double-tap the screen.
  • To increase the level of Zoom, use three fingers to double-tap and hold, then move your fingers up or down on the screen to increase or decrease magnification.

Solution 2:

I've looked through the settings but that option only appears when attempting to catch Pokemon and when clicking on a gym to train or battle.

I don't know if there would be a way to make your phone "flip' the app though. I've never encountered/looked for one, but I'd guess it's possible if you have an Android phone and the know-how.