Skyrim Character Creation Problem

I'm playing Skyrim through Steam on the PC. Early last year I encountered a problem after subscribing to a lot of mods. After trying to fix it I gave up and am only just now attempting to fix it again. I've unsubscribed from all mods, deleted all save files, deleted all files relating to Skyrim on my computer, and reinstalled through Steam (no physical copy.) Then I verified the integrity of the files through Steam. I've had no success and would appreciate any pointers you can give me. I'm not very computer literate, but I've done quite a bit of research into this problem and am fresh out of ideas. The problem is:

At the beginning of the game when you are prompted to customize and then name your character, I am unable to proceed beyond choosing my character's race. I can scroll between the various races, but I can not choose the race and proceed to the body, the face, etc.

I am able to press R and name my character and proceed with the story. But I'm quite set on being able to choose what my character looks like beyond the preset race and gender.

Any ideas? Thanks!

Edit in response to comment: I've used mouse clicks, arrows, wasd, and probably quite a few other buttons in frustrated mashing. :) Ah, I have used ShowRaceMenu as well and it is also broken.

Solution 1:

I had this issue. I found if you lower your resolution settings either in the Skyrim Launcher, Geforce experience or whatever, start the game make your character (should be working then) save then restart the game with optimized resolution settings you should be able to bypass this problem. Good luck, i hope it helps.