iTunes Store Doesn't Recognize iTunes Library
About two weeks ago, iTunes stopped recognizing my iTunes library. I get this message when I go to either File → Library → Update iCloud Music Library or Update Genius:
There is no such option under File → Library. I tried disabling Genius Recommendations under my account, then turning them back on, but with no success. What is causing this and how can I fix it?
I have iTunes Match, but not Apple Music, if that matters.
Solution 1:
Logging out of my iTunes account and logging back in did the trick.
- Account → Sign Out
- iTunes → Quit iTunes
- Wait a bit, relaunch iTunes
- Account → Sign In
-
iTunes → Preferences → General → uncheck
iCloud Music Library
- Click OK, wait a bit
-
iTunes → Preferences → General → check
iCloud Music Library
iTunes should immediately start updating your iCloud Music Library. Once that’s done, everything should be working correctly.