How do I change my appearance?

This was changed in an update for OSRS.

Now, you need to visit a few different NPCs to completely change your appearance

• The Makeover Mage in the above answer will now only change gender and skin colour
• A Hairdresser (one can be found in Falador, by the West Bank) can change your hair style and colour, and beard style and colour for males.
• The Tailor in Varrock will change your top and trousers.
• The shoe store in Rellekka will change your default boots (the boots you see when you don't have other boots equipped).

If you leave Falador through the south gate and head towards the Crafting Guild, you'll find the Make-over Mage. For a fee of 3000gp you can change your appearance: this includes your skin color, hairstyles and default clothing. You can even change your gender!

Note that you can also take the shortcut by the broken wall near the Falador west bank, or by climbing under the south wall behind the jewelry shop. These require Agility level 5 and 26 respectively. Note that the shortcuts require you to be on a members-only world.