Why won't my Skyrim load from the main menu?

I am having problems with not even getting to play the game. I got the game for Christmas and I played it for a while and then stopped. The next time I tried it, I press play and choose my storage device, then two seconds later it freezes completely. But if I play as a guest without saving I can start a new game. My sister is in a different place in the game and the same thing happens to her. My dad hasn't even started and it happens with him if you press load. We all play on different storage devices and I have cleared the cache multiple times. I deleted all older saves and it still does the same thing.

I was really enjoying the game, so what do I do? I play on Xbox 360 with a disk and DLC with Hearthfire, Dragonborn and Dawnguard

Solution 1:

Since effectively the same thing is happening across storage devices and saves, it is unlikely that this is a corrupted save or bad hard disk problem, and much more likely the game disk is scratched. If you were using a PC I would recommend backing up your saves, then reinstalling the game via digital download. As you are on Xbox, there may be digital download options available, otherwise you may need to get another copy of the game.