I need your help because Im going crazy with my laptop. The problem is that my SSD disk's (NVMe ADATA SX6000PNP) active time is basically constantly 100% and - I assume because of that - my laptop is quite often unusable (sometimes it freezes for minutes, or just doesn't respond to my inputs/commands) - CPU and memory usage is normal, so it must be caused by the disk (at least that's my assumption). It also uses 100% after a full restart, without launching any program (eg. Chrome) Sometimes it takes literally an hour to do a restart (after verifying me (with camera (biometric: face) or password) the login screen just shows the loading icon constantly)

Task manager/Performance photo (I wasn't able to insert directly a photo in my post due to lack of reputation, that's why the link): https://i.ibb.co/bPJtBL3/tm.png

I tried to see in resource monitor what uses that much disk, usually MsMpEng.exe (win defender?), win update and some system tasks was in the first places (by write).

My config:

ASUS-ZenBook UX434FLC

Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz

16.0 GB RAM

NVMe ADATA SX6000PNP SSD 500 GB

Windows 10 Home Version: 20H2 Build: 19042.1237

I tried to google these "symtomps" and tried several solutions, but nothing has helped so far.

Any advice/idea/experience? Thanks in advance


Solution 1:

I tried to see in resource monitor what uses that much disk, usually MsMpEng.exe (win defender?)

Yes - it is Defender.

You have a bad virus.

Back up the machine and re-install Windows.