Formula that depends on value within a range

I presume that an order of 20 requires 1 (one) package and an order of 80 requires 4 (four) packages.  If those are your numbers, then

=ROUNDUP(order_size/20, 0)
should work.  So, for example, if the order size is in cell A1, you would use
=ROUNDUP(A1/20, 0)