Should you run chkdsk to repair two problematic .docx files?

I have two problematic .docx files.

After opening the file:

After opening the file

After clicking Yes:

After clicking Yes

Tried all four methods of this part of the troubleshooting guide from Microsoft. None worked.

One solution from the Web is to run chkdsk. However, I've read about instances where chkdsk made things worse by corrupting more files and damaging the overall health of a hard drive (I'm using an SSD). Should I run chkdsk to repair the two .docx files?


I would not use CHKDSK as it may damage the logical document when it puts good sectors together. CHKDSK is a file system repair only.

Use Word Repair to repair Word documents.

This is much better than repairing with CHKDSK and stands a better chance of recovering your document.

If the documents cannot be repair with Word Repair, then you may need to recover from a backup or re-create the documents.

Word Document Repair

Click File > Open > Browse and then go to the location or folder where the document (Word), workbook (Excel), or presentation (PowerPoint) is stored. Don't try to open the file from the Recent section as this won't go into the Open dialog box. You need to open from the file location.

Click the file you want, and then click the arrow next to Open, and click Open and Repair.

Here is a screen shot

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