why do we say "she" referring to a general user of a program [closed]
Solution 1:
It is something, in the U.S., that has developed as a result of "Political Correctness." Previously, the pronoun "he" was used nearly exclusively (barring the use of "they").
Solution 2:
Because using "he" all the time is sometimes considered sexist. Since we don't have a gender-neutral word to use, sometimes people use "she" or just alternate the two in their writing.