Why can't I play Simpsons: Tapped Out while signed into Origin?

I keep trying to sign into my Origin account while playing Tapped Out, but I keep having the same problem.

If I play without the Origin login, everything works amazingly.

If I sign into my Origin account, I just get server error after server error, and it just refuses to connect to the server at all, which means I can't play.

There aren't any specific errors given, just an image of Bart Simpson holding a power cord, and the following text: "Sorry, an error occurred and we can't connect to the server. Please try again." And then an option to retry connecting, which results in the same error image.

I have tried both over a 3G connection, and wifi, and either way, it refuses to connect to the server if I have signed into Origin.

Is there some way to fix this so I can sign into Origin AND play?

Solution 1:

This is due to saves.

Origin makes a server side copy of your save when you are signed in, that's why when you sign in on other devices you can continue from where you left off.

The save on Origins server side can be corrupted in which you will need to contact them to remove the save on the server.

So when your're getting an error its actually trying to load a corrupted save from the Origin server.

You will have to unfortunately have to star again though when you use Origin if you contact them to remove the save