Can you call for a medic? How?
On PS3, you have to target a medic of your team (i.e. look at him with your crosshairs) and press Select.
You're on PC and Q is the right key, so I'm guessing the problem is you didn't target a friendly medic with your crosshair first. They have to be close enough. If it works, you'll hear your guy screaming out for help.