Can't install Ubuntu 21.10 on my laptop

So a few months ago I decided to install Ubuntu 21.10 on my ASUS X541U laptop from a live USB device, everything went fine and could use it for a few days, but I couldn't set up wifi so I resinstalled Ubuntu. And then I couldn't get to the installation screen, I could only get to the update screen and then everything froze. I tried everything I could do but nothing worked.

I did managed to use the "Try Ubuntu" button in graphic mode and worked, but didn't worked when I tried to install it, same problem as before.

Now I'm stuck with this error, it appears each time I use "Try Ubuntu".

enter image description here


Solution 1:

These can be resolved by making some changes in your UEFI/BIOS, but not all notebooks allow people to change the settings. That said, let's look at the two issues:

[Firmware Bug]: No firmware reserved region can cover this RMRR

To resolve this, you will need to disable VT-d.

[Firmware Bug]: ACPI region does not cover the response buffer.

To resolve this, you will need to disable TPM. Note that a lot of notebooks will not allow people to do this.


If you can only disable VT-d, then the machine will boot properly after showing the ACPI region message. If the machine continues to freeze during the installation process, you may need to disable acpi at boot. Here is how:

  1. Reboot the machine

  2. At the Grub menu, make sure the "Try Ubuntu" menu item is highlighted, then press the E key.

  3. Go to the line that contains quiet splash and add acpi=off to the end. Everything should look like this: Grub Config

  4. Press F10 to boot with those settings.

Now you should be able to install Ubuntu without the system stalling on you. Do note that after installing Ubuntu, you will need to once again update your boot configuration to have acpi=off. This answer will walk you through that process.