Audio service is not running on Windows 10 after 1803 update

My audio stopped working this morning out of the blue. I had recently updated Windows 10 to version 1803 and have read a couple of articles that say it's somehow related to it. But it was working yesterday and I did the update a week ago without having any problems whatsoever.

I know that it's complaining about the services, and my best bet is to look at the windows services.msc, so I found out that Windows Audio was set to automatic but did not start. And whenever I try to start it, I get a 0x8007005: Access denied error.

Which then led me to another article and told me to go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wcncsvc and change the permission to full grant. But I still am getting the access denied error anyways.

Is there a fix or am I forced to either downgrade, do a system restore, etc..?


had the same problem, the normal recommendation for restarting "windows audio" via services.msc didnt work for me. finally figured it out.

open services.msc find "Windows audio" right-click on it, properties->log on tab-> select "log on as local system account"


I tried:

  • Starting the service
  • Changing the audiosrv user
  • Giving access permission to the service and various parts of the registry
  • removing and re-installing the audio drivers
  • removing hidden items in the device manager
  • importing registry sections from other computers with working audio

Nothing helped (0x8007005: Access denied, later "Audio services not responding") Finally I found these:

net localgroup Administrators /add networkservice

and

net localgroup Administrators /add localservice

Enter them in elevated command prompt (run as Administrator) then reboot. Voi'la!

Found it here: Fix: Audio Services Not Responding Windows 10.


This is more of a work around than a fix but it works for me:

  1. Log in as a user with admin privileges
  2. Open notepad and type NET START audiosrv
  3. Save file in C:\ or somewhere you can find it easily, also make sure its saved as a batch file (enter .bat at the end of the name)
  4. Open Task Scheduler
  5. Create Basic Task
  6. Type a name (e.g Audio Recovery) then Next
  7. Choose the option “when I log on” then Next
  8. Choose Start a program then Next
  9. Browse and select the batch file from earlier and Next
  10. Check the box and click Finish
  11. In the General tab, choose Run whether user is logged in or not
  12. In Triggers tab click Edit
  13. Change specific user to the affected user’s profile
  14. Choose to Delay task for 30 seconds and click OK
  15. Click OK again then log out and in and it should work