What requirements does an IT department work space need? [closed]

i need to provide a list of workspace requirements to the IT director for my network operations team. So far I got

Secure workspace - so nothing gets stolen and people cant come up to us asking for support (they need a ticket from the helpdesk)

Quite area - so that we can work and not be disturbed by the loud project managers who play soccer in the office sometimes.

A large table or desk where we can setup and or config systems and servers if needed.

What else do we need?

Thanks in advance.

Solution 1:

My personal preferences:

• A good desk and chair
• One to two fast workstations with multiple monitors
• Private and or isolated workspace with minimal interruption
• Lab area for breakdown and testing

But you may find this earlier post covers workspace preferences much more completely:

The perfect server room?

Solution 2:

Definitely get a whiteboard.

You can use it to setup to do lists, draw up configurations to visualize the problem, and much more. It's also good for when you have a group discussing solutions to network problems.

Solution 3:

I'll focus on the "lab" part of the workspace. You should also have a great workstation for doing softwork, but others have already covered that.

1. Regular network drops, but also some "special" ones, like:

   • One for each vlan, untagged
   • One that has "Internet only" and puts you outside your corporate network and firewall.

   Of course you could acheive this by somehow making it easy to reconfigure the network jack via a smart switch or something.

2. Dedicated 15A power circuits back to a breaker sub-panel in the same room (near the exit door, preferably). This way you can plug in sketchy equipment without it shorting and tripping an important breaker that you don't have physical access to.

3. Fire extinguisher

4. Maps of your floor / building. These are useful when you're planning wiring projects or moving workstations around. Extra points for you if you laminate them so you can use dry-erase markers on them!

5. Bins for cables and adapters, little drawers for screws and jumpers, labeled and sorted as you see fit.

6. Big industrial shelving for those bins, and for boxes and machines that are coming in/out.