Is the message "You must change your passcode within 60 minutes" valid / non-malware?

A few minutes ago, after unlocking my phone (iPhone 4, iOS 7.0.1) I got a dialog over the home screen:

Passcode Requirement

You must change your passcode within 60 minutes

and it offered to let me do so. I canceled. I've never seen this dialog before and I am worried it may be a sign of malware fishing for my passcode. Even on iOS 9.1, this dialog still happens:

enter image description here

There is very little on Google about this message, but what there is is:

  • Someone else worried it may be malware, with no definitive answer (just "it can't be malware if it is not jailbroken", which is not true)
  • Someone suggesting the passcode may be "too common" (IMO, unlikely for mine.)
  • In both the above, a suggestion it may be related to a network profile, which I do not and never have had.

I changed my passcode manually, but am still worried about the source of the dialog and why it appeared. Is there a definitive answer?


This message is the case when either:

  • Your device is enrolled under MDM and after deployment it will display something like image below.(https://www.apple.com/iphone/business/it/management.html)
  • Your passcode is too obvious and needs to be changed
  • Microsoft Exchange can force a passcode on your iPhone.

See image here

Obvious codes start with the following numbers:

  • 196*
  • 197*
  • 198*
  • 199*
  • 200*
  • 201*

But also include:

  • 1234
  • 0000 (or any 4 same number combination)
  • 0001 or 0010 or 0100 or 1000 (or any number with this pattern)
  • 1379
  • 2580
  • 2468

Go to Settings app > General > Profiles

  • Delete any configuration profile that you don't want to keep, then delete any that control passcode.
  • If Profiles is not near the end of the list (below VPN and above Reset >) then you may have no profiles and can continue to the next step.

Next, go to Settings app -> Passcode

  • enter your passcode, turn passcode off, then set it up again

Lastly, Exchange servers can institute a passcode requirement, so you might disable any Exchange mail accounts - temporarily removing them from the device to see if the Exchange server was sending the message or setting any requirements. I don't know if this sets a profile or not, but will edit things if I can find a reference to how this works in practice.

You can choose your same pin again, but the OS will likely want to keep reminding you that a change is required until you clear the "warning". Enough people have reported that just "changing" the passcode doesn't work that something must be up.

If you have jailbroken the device, I might consider rolling back to a stock iOS for a bit and choosing an entirely more complicated passphrase for a while just in case it is some phishing attempt. Just because this is considered to be very unlikely doesn't make it impossible.


I had this problem tonight too. I "bit" before I thought it being malware, but it doesn't seem to have been malware. I changed my PIN and the phone reset, then the new PIN worked. BUT... the phone immediately asked for me to change the PIN again... now I was thinking Malware. I kept changing the PIN and it kept asking me to do it again. I used the tip earlier in this thread about too simple of a PIN and tried a 9 digit PIN and that worked, the message didn't return. Funny thing is that after, I was able to go into settings and set the PIN back to the 4 digit PIN that I had originally, no further messages.... yet.