Trouble browsing Windows network printers from Mac

Solution 1:

Apple's knowledgebase article on troubleshooting shared Windows printers specifies that printers on a different subnet won't show up in the Windows dialog of Add Printer. This sounds to be the case for you.

Since you're able to connect to the domain via smb, you should be able to manually add the printer(s). Select the "Advanced" button at the top of the Add Printer dialog from your screenshot.

Select "Windows" from the Type dropdown menu. You can manually enter the printer's smb URL:

smb://Windows_name/printer_share_name

or possibly

smb://user:password@Windows_Computer_Name/Shared_Printer_Name

Select the appropriate driver and click "Add".

You can get the full steps on how to manually add a Windows printer from Apple's knowledgebase here.

Solution 2:

Below are three articles for trying to fix this, but generally you can just type

smb://workgroup/server/sharename

or

smb://server/sharename

in the windows dialog and that should work if you cannot see the printers automatically.

• Mac OS X: Cannot locate a shared Windows printer

  http://support.apple.com/kb/HT1404

• Mac OS X 10.5 or earlier: Troubleshooting printing issues

  http://support.apple.com/kb/TS3140

• Mac OS X: How to manually add a Windows shared printer

  http://support.apple.com/kb/ht3049

I had problems printing to windows computers at my work and using these articles, so what I did was manually add the printers by IP address.