Google Chrome not saving passwords (prompting to save but not saved)

I got this problem but wasn't using Google to sync passwords, so the accepted answer wouldn't work for me.

As of the time of writing (Chrome 60), I managed to get passwords saving again (based on a hunch) by doing the following:

  • Close Chrome
  • Delete the following (in my case, <ProfileName> was Default):
    • ~/Library/Application Support/Google/Chrome/<ProfileName>/Login Data
    • ~/Library/Application Support/Google/Chrome/<ProfileName>/Login Data-journal
  • Relaunch Chrome, try saving a password, check the saved passwords list in advanced settings

If you can't see the Library folder in Finder, go to your home directory, View > Show View Options > Show Library Folder.


In my case I migrated my Google Chrome configuration from one Mac to another. While most things survived intact, the passwords did not -- and like the OP I would get the save prompt but nothing would get saved.

My profile was deliberately NOT synced with Google, and so I wanted to avoid deleting the entire profile if I could help it.

The hunch was that I was looking for something that would store credentials (and so would feature a word like "credential" or "login") and would be a database (and so would probably have a "journal" file alongside it).

I haven't noticed any side-effects, so it seems to have paid off. That said, I would recommend backing things up before deleting random files. :)


With an hour of search and trial it got fixed. Initially I thought it was an OSX issue. Because I recently had an El Capitan upgrade and it gave me a hard time with KeyChain. I have other devices, iOS and OSX, none of which has any problem of password syncing.

I tried Disconnect and re-connect, not working.

enter image description here

Shouldn't have stopped there. It turned out to be a problem of user profile after all. The right place to edit is actually here.

enter image description here

Clicking the X deletes the current user and apps. No worries, signing-in again reinstall them back in a blink. All my saved passwords in account got synced as well. Happy autofilling ever after.