Windows 10 installer don't recognize SSD (and Ubuntu does)
I have a problem with SSD (Intel 535 series). I've replaced with it a dvd-drive in my laptop (Asus L551LN). So now I have my old hdd in the old place and new ssd in the dvd-drive place.
The problem is Windows cannot find it. I tried to find it with volume management in the control panel. There is only one default hdd. And in the BIOS settings I can see the SSD. I even can set it as primary boot device.
Windows installer also cannot find this SSD. I've tried to use Intel Rapid Storage Technology driver as it mentioned in comments here - Windows 10 install don't recognize SSD. There is no result. I've tried to update Windows from 8.1 to 10. There is no result too.
The most interesting point is Ubuntu live CD can find SSD. More over, I've installed Ubuntu on this SSD and I can boot from that SSD and use Ubuntu. But Windows still ignore it.
So, short list of facts:
- BIOS can find SSD
- BIOS is up to date (version 209 from 8 Jul 2014 and here the latest version is 209 too http://www.asus.com/Notebooks/K551LN/HelpDesk_Download/)
- Ubuntu LiveCD can find SSD and install Ubuntu on it (and I can boot it)
- Windows 8.1/10 cannot find SSD.
- Windows 8.1/10 installer also cannot find SSD
- AHCI mode is enabled and I can't disable it (there is no options to switch from AHCI in the BIOS setup)
- I cannot install SSD instead of default HDD in its port (it's hard do disassemble laptop to get HDD)
- There is no drivers for SATA or something which would look as related to this issue in the ASUS support site
Since Ubuntu can find SSD and Windows cannot, I suppose there is some driver issue. But I can't find out which driver I should use to resolve it.
UPDATE: I noted very interesting thing. SSD is missing after reboot, but if I use sleep mode, after waking up Windows sees that SSD for a short time (something about one minute). It sees it size, but cannot create any files there. It just hanging and then SSD disapears.
Solution 1:
The issue is not in the SSD driver, but in SATA driver. You need to load Intel RST Driver into Windows installation.
Try downloading and extracting archive from here https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver on a flash drive according steps here: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/SATA-driver-for-intel-HM76/td-p/3728090
Load the driver into Windows installation and I hope this will help you.
Solution 2:
I had exactly the same situation (Windows 10 installer does not recognize SSD and Ubuntu does, SSD is missing after reboot) with ASRock Q1900-ITX motherboard. I also tried different drivers to load from the installer without any luck.
The solution for me was to change the SATA port. My motherboard has two black and two grey SATA ports - obviously connected to different controllers. After I changed from black to gray, windows installer recognized the SSD.