APC Management Card Bombarding Me With Status Emails

Solution 1:

In the defintion of the alert you can define the resend interval to be every 'x' minutes, and how many emails to send before giving up.

Solution 2:

For anyone else searching for the answer:

  • log into web management
  • click Administration > Notification
  • click By Group on the left
  • click the Next >> button

Follow the wizard to set the email or trap frequency to something more sane here.

Solution 3:

There is no acknowledgement option for the alert. You'll continue to get the email alerts as long as the condition exists (battery needs replacement). What you can do in the mean time is to disable the email alert action for Warning and Severe events or disable the recipient.

Solution 4:

I'm not onsite and so can't get into our Symmetra UPS at the moment to check the settings but I've seen this before.

You can either turn off the alerting for that event (don't have to do so for everything) or simply increase the re-alarm rate to something longer, say 60 mins.