Installing Ubuntu in VM - stuck on 'Who are you?'

I am installing Ubuntu on my virtual drive and when I get to the 'Who Are you?' section of the process I am unable to type any text into the boxes.The cursor clicks into each box such as username and password but won't let me type anything therefor I can't proceed and click continue.

I came across similar questions about the who are you? but not about being unable to even type the text in.

Any help would be greatly appreciated.

I just had this issue as well. I'm upgrading from Ubuntu 15.10 to 19.10. I couldn't type anything, but the mouse worked. I couldn't click in the text box, but I could click "Log in automatically" and "Require my password to log in".

I was able to fix this by right clicking on a text box, then click "Insert Emoji", then click a random emoji. Now all the text boxes work and I have no issues.

I hope this helps someone.

I experienced the same problem. I was trying to install ubuntu using Virtual Box and created the empty vm and started it. I was prompted for the startup disk and browsed to the iso. When I got to the "who am I" screen I was unable to enter anything - the controls were disabled.

I did the exact same thing, just instead of supplying the iso when prompted, I inserted the iso into the CD rom before launching the VM. This fixed the problem for me.

I realize this is an older thread, but thought I'd comment as I just had this exact same issue. I deleted the vm and started over, this time allocating more RAM. I doubled the recommended amount and it worked like a charm.

If you are using Virtualbox, power off the VM and change the "Video Memory" under the Display module to 128 MB.