Can't uninstall Asus Smart Gesture

I updated to Windows 10, Smart Gesture is not working, can't type without being annoyed with touchpad, can't turn off the touchpad using fn+f9. I downloaded new version for W10 which says I have already installed Smart Gesture, but when I try to uninstall it, it says:

There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

Here's a screenshot of the error message I get:

I use ASUS ROG G551JK (gaming laptop).

News: This appeared on my screen. enter image description here

Same as when I was installing Windows 10. Now, it said "installation complete".


Solution 1:

Same problem here, for me ccleaner didn't worked, but Revo uninstaller pro did (the trial version).

1) Try uninstall through it, it'll fail

2) Select advanced mode

3) select and delete everything.

4) Install latest version and restart.

edit: I was able to install latest version, but gestures still don't work (double tap to right button, two fingers scroll, etc).

Solution 2:

I had the same problem on my ASUS N56VB laptop. I found that this fixes the problem for me:

  1. Remove Smart Gesture with CCleaner (Piriform).
  2. After removing Smart Gesture restart.
  3. Install the latest version of Smart Gesture from Asus Support.
  4. Restart and all should be working.

Solution 3:

Removing Smart Gesture, restarting and then installing the Win10 version of Smart Gesture resolved the problem.

I did not use CCleaner as suggested above. Instead used regular Windows Add/Remove.

Make sure you know if you are using Win10 64bit or 32bit as ASUS have 2 different versions at the ASUS Support link above,

Solution 4:

OK, Asus N550JA. Moved to W10, Smart Gesture stopped working. Downloaded new version of SG for W10. Would not install because it saw the old version install. Could NOT uninstall old version with strange error messages shown above.

Thanks to whoever suggested Revo Pro uninstaller free trial version. That (using instructions above) got the old version of SG off.

Installed the new version of SG. As noted above, it did not work right ....

So, I did a REPAIR on it. Then it WORKED FINE!