Google Chrome loses (does not show) stored password after an upgrade

Solution 1:

Querying for this problem on Google finds several millions of articles and posts about the problem of missing passwords in Chrome. Narrowing the Google search to the Chromium bug-list website of code.google.com finds "only" 11,000 results (!!).

Here are the latest three issues :

Issue 268361: All my stored passwords are lost (Aug 5, 2013)
Issue 351343: saved passwords disappeared (Mar 11, 2014)
Issue 468275: Saved passwords missing in chrome (Mar 18, 2015)

This is not one bug that appears and reappears, but very many bugs, each one alone capable of destroying the stored passwords. As such, I believe that letting Chrome manage your passwords is rather like playing Russian roulette.

You would be much better off using a third-party password manager. Using a specialized product is much safer, with the added benefits that your passwords are available across multiple computers and devices, as well as multiple browsers, so you are not captive of just one browser.

The best one I have found is LastPass, where the passwords and the contents of all the fields in their containing forms are encrypted and saved on their servers. The encryption is done on your side and using your master password for protection, so the LastPass website has no idea of what is stored on their servers.

The power of this concept was proven lately when the LastPass website was hacked. The results were rather minor for the users, as the most that the hackers managed to get were the password hints, since the encrypted passwords themselves were useless to them.

For more info about how LastPass was designed to stand off such attacks, see the article :
LastPass Is Breached: Do You Need To Change Your Master Password?

Solution 2:

I just had the same problem, And this solution worked for me:

I figure it out whatever happens in my computer is just happened now so it wouldn't able to sync anything. So, I disconnected my account in Settings and check the option Also clear your history, bookmarks, settings, and other Chrome data stores on this device. Then, chrome will autoclose. I opened, click in settings, Login and I enter my credentials. It sync and voila, everything is there again :)

If this doesn't fix your problem I suggest to do the same and Uninstall Chrome, and Install again.

I'm using Ubuntu 14.04