Scanner is only detected and not the printer
OK. I have a new Epson L210 printer, a multi-function printer. But whenever I connect it to my Windows 7 64-bit computer, the only detected function of the printer is the scanner. There is no installed printer. The scanner is working fine. But I couldn't print.
I tried installing the several times. I made sure that the cable is intact and the printer's power is on. It gets stuck in the printer detection.
I also tried installing the printer driver manually by clicking the Add Printer in the Devices and Printers section in the Control Panel.
I had similar issues with an Epson XP-235. It's a networked printer and Windows 10 nowadays only installs the scanner part, and you cannot print through it.
A clean removal and reinstall of the driver helps. Do the following:
- Remove the "printer" from the default "Devices and Printers" control panel view by right-clicking it and selecting "Remove device".
- Type Win+R, and enter
printermanagement.msc
, press Enter. - In the new window, navigate to "Print Servers" > "[Your PC Name] (local)" > "Drivers" on the left side.
- In the list in the center part of the window, right-click and choose "Delete" for any driver sounding similar to the printer model you had installed.
- If you have a networked printer, you may also wanna go to "Ports" in the tree view on the left, and delete the IP-based port Windows created for it in the middle list aswell.
- Go back to the "Devices and Printers" control panel view, and click "Add a printer" in the command bar.
- Wait for it to find your printer, and then let Windows install it normally by clicking "Next". This time it should also detect the printer part of your - well - printer. Make sure to not cancel the dialog prematurely and wait for the progress bars to run full nicely.
I had a similar problem with a Canon multifunction (only the scanner could be installed and not the printer). following these steps solved it (I am not sure if all are necessary):
- Uninstall the device and the driver: Go to "Device Manager" find your device (Mine was initially listed as an unknown, then when I had a bad installation, it was installed only as a scanner. Right click on the device- > Properties -> Drivers -> Uninstall Device and in the next window tick "Delete the driver software".
- Uninstall any software related to the device. Go to "Add or Remove Programs" and uninstall any software for your device (in my case there were two).
- Disconnect the USB cable (and turn the device off?)- I suspect this was the critical step that I had missed the first time. Then restart windows.
- Install the driver provided by your device manufacturer.
- Connect the USB cable and turn on the device.