The situation

Over time I flagged several mails as 'todo' without any date. When I want to do something, I can go to this list and pick an item.

However, this time I accidentally clicked on the wrong flag (thus marking it as done).

Now it 'dissapears' and is surprisingly hard to find,

What did I try?

I did not succeed in finding it using any kind of search or sort of mails.

I also found some solutions for tasks (you can find those in the task list), but those do not appear to work for mails flagged as todo.

The question

How to find a mail of which you just clicked the todo flag?

Solution 1:

I was able to click on the Task button on the bottom left corner (below Mail, Calendar, and Contact buttons). It brought up a view showing all of my current tasks but there was also an option bar across the top that allowed me to select viewing Completed tasks. When I clicked the Completed button, it showed the completed tasks, which I could then send back to my to-do list.

Solution 2:

Neither answer above worked for me. I was able to find the mail by doing the following:

1. IN the outlook menu ribbon, find the 'quick steps' box that contains the 'done' button.
2. click the down arrow at bottom to open the quick steps box
3. click on 'manage quick steps'
4. Select the 'done' button.
5. The 'done' settings will show you the folder where the emails are going.
6. You can edit the settings to change the folder where the 'done' emails will go also from this menu.

Hope this helps.