Open in Low Resolution checkbox on Retina MacBook Pro checked and disabled
It doesn't sound like the application actually supports HiDPI mode. Here's a tutorial for modifying Microsoft Word's application package so it will support HiDPI Mode: http://imgur.com/a/0P5KY. Perhaps it would work for this application as well.
Summary of the link:
Make a backup copy of the application
Open the application folder, then right click the app and choose "Show Package Contents"
Edit Contents/info.plist
-
Toward the bottom of the file, just before
</dict>
, add the following lines:<key>NSHighResolutionCapable</key> <string>True</string>
Move the app package out of the applications folder. Then move it back in.
- The application may now allow a hacked, possibly glitchy retina mode.