ProLiant DL380p not recognising HP hard drives on boot

Solution 1:

With regard to non-HP SSDs in ProLiant servers, nope... nope... nope... nope...

Anyway, this is an HP ProLiant server, so it has an onboard Smart Array RAID controller. In order to use the disks connected to that controller, you have to create a "logical drive". (here's a guide)

Please tap F8 to enter the HP Smart Array BIOS utility when prompted or use the HP Array Configuration Utility from the Intelligent Provisioning menu at POST (hit F10).

Also see: http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00729544

Solution 2:

I just ran into the issue myself. Did you happen to notice what bay is showing the working drive ? After getting an HP representitive out to our company it was found that the whole shipment of servers had the backplane installed improperly. If you look at the backplane, there are 4 metal clips that it rests on. Our servers did not have the 2 middle clips mounted in so only bay 0 and sometimes bay 3 would recognize. And since there is no "hardware" problem, nothing would come up in the diagnostics or Storage Manager. Maybe this will help you.