ProLiant DL380 G7 won't boot, solid amber power LED

Two things...

  • You can add a warranty to an HP server whose factory warranty lapsed. It's not very expensive to add another year of support to the machine you have now.

  • You can also initiate a per-incident support call/technician with HP and be liable for parts charges.

Depends on how desperate you are...

But here's a (lengthy) troubleshooting procedure to try first if you have access to the machine.

  • Remove the power supply units and swap them.

Test to see if the system will boot...

If that doesn't work:

  • Remove all power supplies from the chassis
  • Locate the System Maintenance Switch on the motherboard - It's a set of 10 DIP switches.
  • Turn switch #6 switch on.
  • Insert all power supply units.
  • Power on the server and allow it to idle for 3 minutes.
  • Power the server off.
  • Remove all power supplies.
  • Return DIP switch #6 to off (original) position.
  • Reinsert the power supplies.
  • Power the server on.

Test to see if the system will boot...

If that doesn't work:

  • Remove all power supplies from the chassis
  • Turn DIP switches #1, 5 and 6 switch on.
  • Insert all power supply units.
  • Power on the server and allow it to idle for 3 minutes.
  • Power the server off.
  • Remove all power supplies.
  • Return DIP switches #1, 5 and 6 to off (original) position.
  • Reinsert the power supplies.
  • Power the server on.

Test to see if the system will boot...


Same issue here with HP Proliant DL380.

Cracked case--removed Power Supply tested for continuity--test revealed circuit is open.

Replaced Power Supply from like (known working unit) and the server powered back up and returned to normal operational state.

If you have the AMBER light and the flashing green light on the back of the power supply--test it with a meter, but i am pretty sure the problem is a failed power supply.

New power supply on order. $40 fix.

Good luck!